Accessibility Statement

Last updated: 20 August 2026

Note Lova, operated by ScentRoom International Limited, is committed to making our online store accessible and usable for as many people as possible.

Our approach

We aim to follow recognised accessibility practices, including clear heading structure, keyboard-friendly navigation, meaningful alternative text, readable colour contrast, visible focus states and form labels.

Known limitations

Some third-party services, embedded media or older content may not yet provide the same level of accessibility as the main storefront. We continue to review and improve these areas.

Need help?

If you cannot access information, complete a purchase or use any part of the website, email support@notelova.co.uk. Tell us the page, device and browser you were using and the format you need. We aim to respond within two working days.